Brother HL-5250DN Refurbished Network Ready Laser Printer with Duplex Review

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(More customer reviews)I bought the Brother HL-5250DN printer from Amazon for five reasons:
1) fast monochrome (black and white) printer.
2) network capability.
3) automatic duplexing (printing on both sides of the paper).
4) Enclosed paper tray.
5) Price (and the one-year manufacturer's warranty is nice, even on the refurbished product).
I also like the low toner, paper, and drum replacement indicator lights on the printer. The cost of the toner cartridges is about the same with other printers I've seen.
What comes in the box:
Printer, drum and toner assembly, AC power cord, paper Quick Setup Guide, CD-ROM. The CD-ROM has the drivers, entire Owner's Manual, and animated installation guide.
Note: No cables are provided.
If you are going to connect the printer to a wireless router, you will need an Ethernet cable.
If you are going to connect the printer directly to one computer, you will need either a USB or parallel cable. The printer has connections for both.
Setup
The setup did not go as easily as I hoped.
I had two problems with installation and setup:
1) I was not sure which network to use (peer to peer or shared).
2) After installation, I could not print from one of the two computers on the network.
After easily removing some shipping adhesive tape, inserting the drum/toner assembly (looks like a full toner cartridge, not a starter cartridge) and paper tray, I was ready to proceed with installing the software drivers.
The Quick Setup Guide presents you with choices for Windows 98/Me/2000/XP: USB interface, parallel interface, and network interface. There are also choices if using Windows XP Professional x64 Edition and Macintosh. The manufacturer's website indicates Microsoft Vista has "built-in" drivers but Brother drivers are also available on the website.
Upon clicking "Install Printer Driver" from CD-ROM menu, I was presented with three choices: USB cable users, Parallel cable users, and Network cable users. I chose the network cable users since I wanted to add the printer to my wireless network router. I was presented with a license agreement that I accepted. I then had to choose between "Brother Peer-to-Peer Network Printer" or "Network Shared Printer". I chose peer-to-peer to print directly to the printer over the network rather than to a central server on a shared printer. On Step 8 I had to choose "LPR" or "NetBios". I had no idea which one to choose and I didn't find any useful information to help with the decision. I chose LPR and clicked Next. The printer was recognized. Make sure to write down the IP Node Address (for a wireless router it is something like 192.xxx.xx.x).
Now, I needed to access the printer from my wireless computer running Microsoft Vista. I went to the Control Panel and double clicked on Printers. I then chose "Add a Printer" and selected "Add a network, wireless or Bluetooth printer". The computer searched for and found the printer. A couple more clicks and I was successfully printing from the wireless computer.
Printing from the desktop computer running Windows XP, connected to the router with an Ethernet cable, would not be as simple. The computer recognized the printer but would not send any data to the printer. I went to Control Panel, Printer and Faxes, right clicked on Properties. The General tab did not have the Location of the printer. I added 192.xxx.xx.x and clicked OK and tried printing a document but I was not successful. After two hours of dealing with it and looking at the company's website, I called the company (toll-free phone number right on the box). The company was closed; I called the next morning just after the company opened at 9 a.m. Eastern. I went through a very brief voice prompt menu and I was connected to Robby in all of about two minutes. He was polite but he was not able to solve my problem. He told me second level support would call me within 24 hours. Just over two hours later I got a call from Debbie, who was in Memphis, Tennessee. She was very helpful and quickly identified the problem. When hovering over the printer icon in the Printer and Faxes folder, the little popup message indicated the printer was offline. I don't know how I missed that. To correct the problem all I had to do was right click the printer and select "Use Printer Online". After a few seconds the printer was in Ready status. Problem resolved.
Summary
This is my first Brother printer and I am very favorably impressed. I don't think there is another printer on the market with these features at such a low price, at least at the time of this writing.
The product is shipped in the manufacturer's box, not an Amazon box, so all your neighbors will know what's in the box on your doorstep. The box looks like the box for a new printer, listing many features of the printer but it is clearly marked "Factory Refurbished". The printer itself has a sticker on the back with "Re-manufactured Product". My printer was originally manufactured in September 2005. I bought it in May 2007.
My experience with Brother International has been very positive. I got a great printer with excellent features, a full-size toner cartridge TN-550 (not a starter toner cartridge!), and a one-year warranty. From idle/sleep, the first page took only 20 seconds to print and the text quality is great. The icing on the cake was the technical support provided by Americans. Their promptness and knowledge was impressive. This was easily the best technical support experience I have ever had!Update December 4, 2007:
I am still very pleased with the printer but it is noisy when printing and it does make "tick, tick, tick" noises sometimes. Neither of these issues has effected performance. The only annoyance I've experienced is with envelope printing - the envelope always crinkles. This isn't a big deal for me but it is something to consider if envelope printing is important to you.
Update October 7, 2008:
I purchased another refurbished HL-5250. The toner and drum are also factory refurbished. The drum unit (DR-520) has life expectancy of 22,500 pages, about 90% of new. The toner cartridge (TN-550) has an expected yield of 3,150 pages at 5% coverage. A new toner cartridge has an expected yield of 3,500 pages.

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The EHL-5250DN is a 30ppm network-ready monochrome laser printer with a built-in duplex feature. Designed for busy offices and small workgroups, it is a smart and versatile choice.

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Brother MFC-490CW Color Inkjet Wireless All-in-One Printer Review

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(More customer reviews)I was skeptical of Brother printers, but after having a miserable experience with HP trying to get a 6380 to work (two broken units delivered; two units returned; 4 hours on phone with tech support), I broadened my search and found consistently good reviews of this printer. I live in a mixed household (Windows and Mac), which also eliminated many competitors. Finding it on sale tipped the scales.
Out of the box, the printer is compact, has a low profile, and is a bit sleeker looking than the competitors. Overall workmanship is solid.
Only exception is the paper tray which feels a bit flimsy, but nothing that would deter me. There is also no easy way to feed envelopes or letterhead without pulling out the papertray -- and to run envelopes, you need to remove regular paper since the bypass tray is only for photo paper.
Fax machine is a nice feature to have and, thankfully, it does not come with a phone handset attachment which would just take up space for no reason.
Per the manual, the printer can NOT handle both wireless and wired USB/network connection at the same time. Not a problem for me at all as the unit will only be used via wireless.
It is energy star rated and defaults to putting itself to sleep after a period of non-use. Startup out of sleep is very fast when you send a wireless document. I tend to unplug my power strip when I won't be using the computer for a while and was afraid that the settings would wipe, but when I plugged it back in the printer sprang back to life with all wireless configurations intact.
Set up was pretty simple. Following the quick start instructions went fine. Found my wireless router, connected, printed test page, no problem. Installed drivers/software on Windows XP, and it looks to be a lot less heavy than HP's full software. Only wrinkle in installation is that it asked me several times to connect/verify the wireless connection (each piece of software plus the hardware basically asked me the same thing a few times... I probably didn't need to enter it so many times, but it wasn't difficult so I decided to be safe). No problems with Mac install either. Very simple.
Overall, the set up was easy and quick. Brother could learn a bit from HP in terms of integrating the documentation and the printer set up a little bit better, but that's a minor issue. It was easy and the thing worked right away.
Automatic document feeder on top of the machine is a great feature to have in a printer at this level, and it works well.
The wireless integration is well done. I was able to print wirelessly immediately, and, quite a pleasant surprise to find that the "scan" feature actually worked as advertised.
Scanning was as simple as dropping a document into the feeder, hitting scan, selecting which of my two wireless PCs I wanted to receive the doc, and then hitting start. Seamlessly scanned and dropped the PDF onto my hard drive.
Ditto for requesting an OCR of the paper document. OCR quality is pretty amazing. I haven't had experience with desktop/consumer OCR in a few years, so maybe they are all of similar quality now, but I was pleasantly surprised. No formatting came over, but I was able to take a memo sitting on my desk and scan/OCR it in a few seconds. The text dropped into a plain text file and had no errors in text recognition or punctuation.
Print speed appears to be slower than the box claims. I haven't tested it, but it feels slower than a lower quality HP deskjet it replaced. Could be a function of the wireless throughput. I'm not terribly concerned since this is for a low-volume home setup. Print quality is good, not fantastic (I will play with settings and see if I can't improve that). Photo prints onto plain paper are not as clear as HP.
I am also very happy with the low noise level. The printer is quiet (much more so than my prior HP inkjet) and it doesn't rattle and shake and rumble like my prior HP inkjet.
If you're having trouble getting the photo paper bypass to work, I had to resort to the manual. You need to physically move the bypass tray forward and lock it into place -- there is no software setting or configuration switch in the print properties. (You can select paper type and all the normal options there, but not the bypass.) Then when done, you pull the paper tray out and physically move the bypass tray back into standby position. At first I was annoyed, but given the frequency of printing via the bypass, I don't care. And I figure not having two paper paths probably means less chance of paper jams.
The model higher than this one is essentially the exact same unit but with a phone handset and a built in digital answering machine. I didn't think that was worth an extra $50, but if you need an answering machine it might be worth it to save footprint.
So far so good. I highly recommend this printer. For the price, features, ease of set up, size, and quiet, it is a very good deal.
I had tried the HP 6380 which had (to me) slightly better print quality, but lacked the automatic document feeder fax and the very well integrated wireless software. I also was unable to get multiple of them to work -- fatal errors on hardware, plus bad customer support, so I gave up and went to this unit... glad I did. I saved money and got a printer better suited for me.
I will update this review in a few weeks if I have any issues with reliability.

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Unattended fax, copy or scan with up to 15-page auto document feeder. Flexibility to share with multiple users with wireless (802.11b/g) or wired (Ethernet) network connection. Wide 3.3" color LCD provides easy help menus and photo enhancement.Direct photo printing from media card slots or USB direct/PictBridge Interface. Print rich, vibrant photos on demand at up to 6000 x 1200 dpi. Fast print speeds at up to 33ppm black/27ppm color and high speed Super G3 33.6Kbps fax modem. 4-ink cartridge system replace only the cartridge that needs to be replaced. Other features include standard paper tray for up to 100 sheets and convenient photo bypass tray for up to 20 sheets 4"x6" glossy paper.

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Brother MFC-7840W Laser Multifunction Center with Wireless and Ethernet Network Interfaces Review

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(More customer reviews)I spent about a week researching for just the right multi-function printer for my needs. I own a small business with about 30 employees so I needed more than an inkjet but didn't require a 'corporate' $1000+ version either. I needed fax, scan, copy, and print capability with laser printing and built-in wireless capability. Suprisingly, there are not that many printers on the market that can give you all of these in one package. Originally I was going to purchase the Brother's MFC-8870 for around $500 which all the reviews on the internet recommend, but I found this while browsing around and realized that it had just come out a few weeks ago. Although there were no reviews out yet for this new printer, it was considerably less expensive than the 8870 and the only thing I seemed to be losing was auto-duplexing so I made the purchase. It took about 15 minutes total for me to set up an ad-hoc wireless printer setup and everything works great. The scans are nice, the printing is very crisp and clear even in very small fonts. The only thing I haven't tried yet is the fax which I won't be using much. I really can't say anything bad about this product. Sure it would be nice to have a legal-size flatbed, auto-duplex, and 64mb memory (instead of the default 32mb) but for the money this can't be beat. Overall, this seems to be a really great product at a great price. I highly recommend this if you need a 4-in-1 with wireless capability. Definitely the best on the market for this niche.

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The Brother MFC-7840W Laser Multi-Function Center with Wireless Networking is an economical, compact device that can handle all your small office printing, copying, scanning, and faxing needs. With crisp, high-quality output and fast print speeds, you won't be waiting around for the MFC-7840N to finish its job. It is compatible with both Macs and Windows, and built-in 802.11b/g wireless networking makes it easy for you to share the device with everyone in your office.
Compact, Elegant Design and Multiple Networking Options The MFC-7840W measures a compact 16.9 x 15.6 x 12 inches (WxDxH) and tips in at just under 25 pounds, taking up minimal space in your office. Featuring an elegant black color scheme, the device won't look out of place in any office. An LCD backlit display keeps you apprised of the device's status.
With USB, Ethernet and 802.11b/g wireless interfaces, setting up this printer for use with a single computer or with a network is simple. Once connected, everyone in your office can print, fax, and scan. The wireless networking supports WEP 64/128, WPA-PSK, WPA2-PSK, and LEAP for security so you won't have to worry about your sensitive documents falling into the wrong hands.
Fast Print Speeds and Outstanding Output with High Compatibility With crisp black output at 2400 x 600 dpi, no one will be straining their eyes to read your latest report. And with the prints coming out at a speedy 23 pages per minute, you won't have to wait for them either. The printer includes 32MB of memory and has a maximum monthly duty cycle of 10,000 pages. Thanks to support for PCL 6 and BR-Script3 print emulations, the printer will work seamlessly with a large variety of computers.
Flexible Paper Handling with 250-Sheet Input Capacity The MFC-7840N features a 250-sheet paper tray that can be adjusted for both letter and legal size paper. Other media, such as envelopes and labels can be fed through the single-sheet bypass slot. The fold-out rear output tray reduces the possibility of paper jams by allowing for a straight paper path when printing envelopes and other thick media.
Make Copies and Faxes without Turning on the Computer Using the same components that does the printing, you can make copies at the same fast 23 pages per minute. Thanks to a 35-page auto document feeder, you can copy, fax, and scan multiple pages without standing around manually swapping pages. The copier lets you reduce and enlarge from 25 to 400 percent of the original, and you can put 2 or 4 sheets on one page. The copier also supports a sorting function.
A built-in 33.6k bps fax modem lets you fax documents at speeds of up to 2 seconds per page. The device supports Caller ID, out-of-paper reception, external TAD interface, distinctive ring detection, auto fax reduction, fax forwarding, automatic redial, dual access, and fax broadcasting of up to 258 locations at once. Built-in memory allows the device to store up to 600 pages in memory for faxing.
Scan Photographs, Images, and Documents Scan photographs and pictures at a resolution of up to 19200 x 19200 dpi (600 x 2400 dpi optical) at 48-bit color depth for integrating high-quality images into your documents. With the included OCR software for both Windows and Mac, you can also easily change paper documents into editable digital copies.
The Brother MFC-7840N Laser Multi-Function Center with Networking measures 21.7 x 20.1 x 20.5 inches (WxDxH) and is Energy Star compliant. It is backed by a one-year warranty.

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Brother Black Compact Inkjet All-in-One with Fax and Wireless Networking (MFCJ265W) Review

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(More customer reviews)In case you got down to the reviews and didn't realize what you're looking at: the Brother MCFJ265W is color ink-jet, multifunction machine. It prints, scans, and faxes. It's wireless. It's an inkjet. It's pretty cheap.
I assumed at first, that this was one of those scam printers which lure you in with price, but don't work very well and charge a wad for replacement ink. Not so! Within the realm of cheap inkjet printers, the output is plenty adequate. You can print photos in a pinch, but it's perfect for printing out maps, web pages, and other notes where color adds to the information. And the OEM replacement ink is reasonably priced, and available on Amazon.
I use a Mac, and as far as I was concerned, set up was easy. There are several modes of wireless, as well as a USB cable connection. (Cable is not included.) There's an included CD with software, but I went to Brother's website and downloaded the latest version. Installing just the printer driver got me printer function, without any additional cruft. I had to install the TWAIN package to get scanner function, which put a little icon in the menu bar. (A *color* icon, actually, ruining the default-black OS X menubar look. Ahem.) And it locked up my menu bar at one point, freezing the clock and nearly making me late for an appointment. But other than that, I've had no problems. I no longer have it auto-load on login, and quit when I'm done with it, and that's been fine.
Scanning was near miraculously easy. I pressed the scan button. The scanner operated. A file appeared in my "Pictures" directory. That's it. The scan was gorgeous, too.
The printer prints reasonably fast. It's quiet. It doesn't vibrate or have any weird smells or do anything objectionable. Since it's inkjet, it doesn't take gobs of power to start up as a laser printer -- no flickering lights. The print quality is fine, but it's not as precise and high-contrast as a laser printer. If your business presence involves looking good on paper, you probably want to spend a bit more on your printer than this. For everyday household printing, though, this is easy, fast, cheap, and totally readable. There is no real output paper "tray" -- printed sheets just poke out the front, waiting to be taken. If you're printing more than a couple pages, there's a little tongue that can be extended to catch them, but I wouldn't let a whole lot of pages build up there. (Which you probably can't since the input paper tray isn't all that large either.)
There's a very nice color LCD screen on the front, which makes setup easy. It even shows you a little animation of how to install the ink cartridges. The cartridges are easily loaded on the front side, behind a hinged door. Each of the three colors and the black are all separately replaceable. The starter ink claims to be "approximately 65%" of a full-sized cartridge, so the printer comes with about 290 pages worth of ink.
Overall, as a household printer for everyday personal printing, I think this is a great choice.

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Mfcj-265w clr inkjet p/s/c/f fb usb wl 6000x1200dpi 32mb 33/27ppm.

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