SURFboard SB5101 DOCSIS 2.0 Data Modem Review

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(More customer reviews)
I bought the Motorola Surfboard 5101 a couple of weeks ago on Amazon. Think they must have gotten a new vendor because the price was about $15 cheaper and there were hundreds of reviews for this cable modem.

I just wanted to point out some things that I picked up from the other reviews. I am a Comcast customer and I wanted to avoid paying the $3/month rental charge for their RCA modem. When I connected the 5101 even though I had all green lights I still had no internet connection. That is because you have to call Comcast and tell them your new MAC ID number that is shown on the modem. This is not pointed out anywhere in the instructions. The Comcast tech did not ask for my serial number. After a few minutes he made the change and said everything was OK.

I rebooted the modem and computer but I still could not connect to the net. I remembered from other reviews that it takes about ten or fifteen minutes for the change to take place. After 15 minutes I rebooted everything and I had my internet connection.

Also there is no mention that the 5101 works with Vista. Thought I might have to download some drivers but I didn't. It works just fine with Vista.

After two weeks the 5101 modem has been working with no problems. I do use that Standby button when I am not connected to the net just because all those green lights are a distraction.

Hope this helps.


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Motorola SURFboard SB5101 Cable Modem.DOCSIS 2.0 Certified.Integrated U/S Amp, USB 1.1, 16 SIDs

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Motorola Surfboard SB5101 Cable Modem Review

Average Reviews:

(More customer reviews)We just ordered th SB-5120 from Fry's, and they sent this model instead. The SB-5101 has almost identical specifications, just the case is a little different, and I guess the 5120 includes TurboDOCS software. We previously had an old Toshiba, which has given stellar service for 5 years, but we decided it was time to replace it before it failed. The Motorola Surfboard was very easy to install, just plug in the ethernet cable to the router (or to your PC), connect the coaxial cable and plug in the power. There is no need to install software or drivers unless you want to use a USB connection. We also had to call Cox Highspeed Internet to give their tech support the new serial number and MAC address of the new cable modem (the Cox website neglects to tell you this step). That was the hardest part of the whole process - it took about 20 minutes, taking into account resetting and rebooting the system at their request. I am not sure that this modem is any faster than the old one, but we have a low signal on our line to start with.
Overall it was very easy to set up and has been fast and reliable. It plays nicely with our router, and has caused no problems in constant daily use on a home network with 4 computers.

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With the next-generation SURFboard SB5101 cable modem, you're compatible with today's broadband Internet and ready for the future, too. When your cable service provider upgrades to a DOCSIS 2.0 network system, you'll surf the Internet at as much as 30 Mbps--3 times faster than earlier modems! With Ethernet and USB connectivity, installation couldn't be simpler (just follow these steps (PDF, 2 MB)). A convenient stand-by button provides hassle-free security by disengaging from the PC without disconnecting from the cable network. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page. Once you've experienced broadband powered by Motorola, you'll never want to go back to dial up again! Get onto the cable pipeline today with the powerful, convenient, flexible and simple to install SURFboard SB5101 cable modem.

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Motorola SURFboard Gateway SBG901 DOCSIS 2.0 Wireless Cable Modem Review

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(More customer reviews)Purchased yesterday and set it up without any problems. It is now compatible with Comcast. This was an issue previously, but Comcast has now certified its use. Performance is great and very convenient having build in wireless, no need for a separate router, especially if you are mostly wireless, which my family is. I also ran several speed tests and got up to 20Mbps download and 3.4Mbps upload. Very pleased and a dramatic improvement from my older Comcast supplied Scientific Atlanta Modem. Highly recommended!!

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The SURFboard SBG901 Wireless Cable Modem Gateway offers a fast connection, a secure network, and the convenience and flexibility of wireless Internet access - all in one! And when you're online the 802.11g wireless technology means you're not tied down with wires. Roam throughout your home or office - and even take your laptop computer out in the backyard (up to 1312 feet) - without losing your network connection. At the same time, the commercial-grade firewall will keep hackers and viruses from attacking your network. Give your entire family or small office all the benefits of a secure wireless network with the SBG900 - your effortless broadband network solution.

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